Job Description

Call Center Representative | Appointment Setter | $55K–$75K |
Pay: $20/hour + performance-based commission
Total Annual Earnings: $55,000–$75,000
Job Type: Full-time
Work Location: In person (Tukwila, WA)

Call Center Representative (Appointment Setter)

Bath Center is one of the fastest-growing companies in the bath remodeling industry, helping homeowners transform their bathrooms with durable, low-maintenance acrylic remodeling solutions.

We are seeking motivated Business Development Representatives to join our team. This is a high-volume communication role focused on engaging homeowners, managing appointments, and supporting our sales team through consistent scheduling and follow-up.

This is a fast-paced, phone-based position ideal for individuals who are comfortable in a high-activity environment and enjoy speaking with people throughout the day.

Compensation & Benefits

• $20/hour base pay
• $55,000–$75,000 total annual earnings (base + commission)
• Performance-based commission and bonus opportunities
• Paid training
• Advancement opportunities into sales and leadership roles

What You’ll Do

• Spend most of your day speaking with homeowners to confirm or reschedule existing appointments
• Schedule new appointments for the sales team with interested homeowners
• High-volume outbound dialing environment focused on qualifying homeowners and scheduling appointments
• No cold calling — all contacts are existing homeowners who have already engaged with Bath Center or requested information
• Build rapport and maintain professional communication with homeowners
• Track all interactions and update CRM records accurately
• Work closely with the sales team to support appointment success and follow-through

Ideal Background

Candidates often come from:

• Business Development Representative (BDR) roles
• Sales Development Representative (SDR) roles
• Inside sales roles
• Outbound sales environments
• Call center sales or customer engagement roles
• Appointment setting roles
• Customer service roles involving frequent phone communication
• Retail or hospitality roles requiring strong interpersonal communication

No experience required — paid training provided.

Qualifications

• Strong communication and phone skills
• Comfortable in a high-volume, fast-paced calling environment
• Professional and confident customer interaction skills
• Reliable, self-motivated, and accountable
• Comfortable using CRM systems and basic computer tools
• Goal-oriented and performance-driven mindset

Why Join Bath Center?

• High-volume communication role with structured lead flow
• No cold calling — all homeowners have already engaged or requested information
• Consistent scheduling support for sales team success
• Fast-paced environment ideal for strong communicators
• Opportunity to grow into sales or leadership roles within a rapidly expanding company

If you are motivated, dependable, and ready to build a career in business development and appointment setting, we encourage you to apply today.

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